Back to Services

Operations & Maintenance

Maximize uptime and extend equipment life with comprehensive O&M programs tailored to your facility's critical infrastructure. Our proactive approach prevents failures before they impact your operations.

Why Proactive Maintenance Matters

In Puerto Rico's challenging environment, regular maintenance is critical for system reliability and longevity. Our O&M programs deliver measurable results:

75%

Reduction in unplanned downtime

40%

Lower maintenance costs

2-3x

Extended equipment life

24/7

Emergency response

Comprehensive Maintenance Programs

Preventive Maintenance

Scheduled monthly/quarterly

  • Visual inspections
  • Cleaning and lubrication
  • Calibration and testing
  • Filter replacements
  • Thermal imaging
  • Performance trending

Predictive Maintenance

Continuous monitoring

  • Vibration analysis
  • Oil analysis
  • Thermography
  • Power quality monitoring
  • Trending analytics
  • Failure prediction

Corrective Maintenance

As needed

  • Emergency repairs
  • Component replacement
  • System troubleshooting
  • Root cause analysis
  • Performance restoration
  • Documentation

Systems We Maintain

Electrical distribution systems
Solar PV arrays and inverters
Battery energy storage systems
Generators and transfer switches
UPS and critical power
HVAC and cooling systems
Building automation systems
EV charging infrastructure

Custom maintenance programs available for specialized equipment and systems

Continuous O&M Service Cycle

1Monitor2Analyze3Maintain4Respond5ReportContinuousCycle
1

Monitor

24/7 remote monitoring with AI-powered anomaly detection and real-time alerts

2

Analyze

Data analysis to identify trends, predict failures, and optimize performance

3

Maintain

Scheduled preventive maintenance and proactive component replacement

4

Respond

Rapid emergency response with expert technicians and stocked parts

5

Report

Detailed performance reports with recommendations for improvement

ESS O&M Advantage

Technology-Enabled Service

  • Real-time Monitoring

    24/7 remote system monitoring with instant alerts

  • Digital Work Orders

    Complete documentation and history tracking

  • Performance Analytics

    Monthly reports with trends and recommendations

Local Expertise

  • Island-wide Coverage

    Service teams strategically located across PR

  • Certified Technicians

    Factory-trained on all major equipment brands

  • Parts Inventory

    Critical spare parts stocked locally

24/7 Emergency Response

When critical systems fail, every minute counts. Our emergency response team is ready to restore your operations quickly and safely.

< 2 hrs

Average response time

95%

First-call resolution rate

365

Days per year coverage

24/7 Support: (787) 462-3134

Flexible Service Plans

Basic

Essential coverage for standard equipment

  • ✓ Quarterly preventive maintenance
  • ✓ Business hours support
  • ✓ Annual system review
  • ✓ Basic reporting
Most Popular

Comprehensive

Complete coverage for critical systems

  • ✓ Monthly preventive maintenance
  • ✓ 24/7 emergency response
  • ✓ Predictive maintenance
  • ✓ Priority service
  • ✓ Advanced analytics

Enterprise

Custom solutions for complex facilities

  • ✓ Dedicated service team
  • ✓ On-site technician options
  • ✓ Custom maintenance schedules
  • ✓ Executive reporting

Protect Your Infrastructure Investment

Get a customized O&M proposal that ensures optimal performance and extends the life of your critical systems.