Operations & Maintenance
Maximize uptime and extend equipment life with comprehensive O&M programs tailored to your facility's critical infrastructure. Our proactive approach prevents failures before they impact your operations.
Why Proactive Maintenance Matters
In Puerto Rico's challenging environment, regular maintenance is critical for system reliability and longevity. Our O&M programs deliver measurable results:
Reduction in unplanned downtime
Lower maintenance costs
Extended equipment life
Emergency response
Comprehensive Maintenance Programs
Preventive Maintenance
Scheduled monthly/quarterly
- Visual inspections
- Cleaning and lubrication
- Calibration and testing
- Filter replacements
- Thermal imaging
- Performance trending
Predictive Maintenance
Continuous monitoring
- Vibration analysis
- Oil analysis
- Thermography
- Power quality monitoring
- Trending analytics
- Failure prediction
Corrective Maintenance
As needed
- Emergency repairs
- Component replacement
- System troubleshooting
- Root cause analysis
- Performance restoration
- Documentation
Systems We Maintain
Custom maintenance programs available for specialized equipment and systems
Continuous O&M Service Cycle
Monitor
24/7 remote monitoring with AI-powered anomaly detection and real-time alerts
Analyze
Data analysis to identify trends, predict failures, and optimize performance
Maintain
Scheduled preventive maintenance and proactive component replacement
Respond
Rapid emergency response with expert technicians and stocked parts
Report
Detailed performance reports with recommendations for improvement
ESS O&M Advantage
Technology-Enabled Service
Real-time Monitoring
24/7 remote system monitoring with instant alerts
Digital Work Orders
Complete documentation and history tracking
Performance Analytics
Monthly reports with trends and recommendations
Local Expertise
Island-wide Coverage
Service teams strategically located across PR
Certified Technicians
Factory-trained on all major equipment brands
Parts Inventory
Critical spare parts stocked locally
24/7 Emergency Response
When critical systems fail, every minute counts. Our emergency response team is ready to restore your operations quickly and safely.
Average response time
First-call resolution rate
Days per year coverage
Flexible Service Plans
Basic
Essential coverage for standard equipment
- ✓ Quarterly preventive maintenance
- ✓ Business hours support
- ✓ Annual system review
- ✓ Basic reporting
Comprehensive
Complete coverage for critical systems
- ✓ Monthly preventive maintenance
- ✓ 24/7 emergency response
- ✓ Predictive maintenance
- ✓ Priority service
- ✓ Advanced analytics
Enterprise
Custom solutions for complex facilities
- ✓ Dedicated service team
- ✓ On-site technician options
- ✓ Custom maintenance schedules
- ✓ Executive reporting
Protect Your Infrastructure Investment
Get a customized O&M proposal that ensures optimal performance and extends the life of your critical systems.